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YEALINK CM20 CEILING MIC

Regular price £631.68£758.02 (VAT Excl.)(VAT Incl.)

  • Ceiling microphone
  • For medium to large sized rooms
  • 16 omnidirectional elements
  • 360° sound recording

Vendor:Yealink SKU: CM20 Barcode: 6938818317970

Product Specification

  • Microphone Type: Ceiling
  • Colour: Grey
  • Microphone Sensitivity: 94 dB
  • Frequency Range: 120 - 16000 Hz
  • Power Source: PoE
  • Dimensions (W x D x H): 223 x 223 x 83 mm
  • Weight: 615 g

Box Content

  • 1 x Yealink CM20 AI-Powered Beamforming Ceiling Microphone  
  • 1 x White Mesh Cover (Black Optional) 
  • 1 x Deployment Instruction Template
  • 1 x Dust Cover
  • 1 x Assembly Fixing Bracket
  • Bracing Bridge × 1 pair
  • Bracing Bridge Screw × 20 (M3 × 6PWMHOZN3)
  • Machine Screw × 5 (3 × 6PMOZN3+)
  • User Documentation

Documents

Technical Features

  • Ceiling accessory
  • 16 omnidirectional microphones
  • AEC Channel: 1 internal channel
  • Frequency response: 120Hz-16kHz
  • Maximum sound pressure level: 122dBSPL
  • Signal-to-noise ratio: 86dB @<1% THD
  • Sensitivity: 0 dBV/Pa 94dBSPL@1kHZ
  • Rated power: 9W ( 5.7W typical )
  • Power supply: PoE+ ( IEEE 802.3at class 3 )
  • Interface: 1 × RJ-45
  • Color: white
  • Dimensions and weight ( with mesh cover ): ф223 × 83mm / 615g

Description

The Yealink CM20 is a premium ceiling microphone designed for professional conference environments. This high-quality device features an advanced array of 16 omnidirectional microphones that capture sound in 360°, ensuring that every voice is heard clearly in any meeting.With its integrated DSP technology, the CM20 eliminates the need for external audio processing, streamlining setup. This microphone is designed for medium to large conference rooms, combining advanced technology with an elegant design that enhances the room's aesthetic. 360° sound capture ensures that every participant is included in discussions, regardless of their location in the room. The 16 omnidirectional microphones work in unison to create a comprehensive audio field, eliminating blind spots during conversations. AI noise reduction enhances clarity by filtering out unwanted background noise, making your discussions more productive.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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