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Yealink Y Trainer Cable for YHS Series

Regular price £17.92£21.50 (VAT Excl.)(VAT Incl.)

  • Intuitive operation
  • Ideal for hot desking

Vendor:Yealink SKU: USB/QD Trainer Cable Barcode: 6938818318496

Product Specification

  • Manufacturer: Yealink
  • Model: Trainer Cable
  • Part Number: 1300084
  • Compatibility: Yealink YHS series
  • Connectors: 1 × USB Type-A, 2 × QD

Box Content

  • Yealink Trainer Cable for YHS Series

Technical Features

  • Product: Yealink USB/QD Trainer Cable (Y Training Lead)
  • Function: Connects two QD headsets to a USB adapter for PC training
  • Compatibility: YHS33, YHS34, YHS36
  • Use Case: Ideal for hot desking with intuitive operation
  • Headset Compatibility: Works with Yealink QD headsets only

Description

Yealink USB/QD Trainer Cable is an effective tool for call center trainers. This cable can connect two Yealink Quick Disconnect (QD) headsets to one PC simultaneously, so supervisors and agents can join the call at the same time.  Supervisors can either choose to stay join the conversations or stay muted and listen. What's more, the cable can also be used as a USB to QD adapter because we leave the supervisor cable shorter than the agent cable. The cable is a powerful tool for call center supervisors to train the agents.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.