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J5CREATE 4K60 ELITE USB-C TRIPLE-MONITOR 0.15 kg

Regular price £63.07£75.68 (VAT Excl.)(VAT Incl.)

  • Dynamic Power Delivery
  • High-resolution support

Vendor:j5create SKU: JCD397-N Barcode: 4712795086324

Product Specification

  • Docking interface: USB-C / USB4 / Thunderbolt 3 / Thunderbolt 4
  • Model: j5create JCD397-N
  • Product type: Mini-dock
  • Weight: 123.5 g
  • Dimensions: Width 5.5 cm, Depth 1.7 cm, Height 14.8 cm
  • Min operating temperature: -1 °C
  • Max operating temperature: 41 °C
  • Video max resolution: 3840 x 2160 - 60 Hz / 3840 x 2160 - 30 Hz (Triple Display 2 x HDMI / DisplayPort) / 2560 x 1440 - 144 Hz (HDMI only) / 1920 x 1080 - 240 Hz (DisplayPort 1.4 only)
  • Networking: Ethernet, Fast Ethernet, Gigabit Ethernet

Box Content

  • j5create JCD397-N - mini-dock - USB-C / USB4 / Thunderbolt 3

Technical Features

  • Compatibility: Advanced USB-C E-Mark chip integrates USB4, Thunderbolt 3 and Thunderbolt 4 compatibility
  • Backward compatibility: Backward compatible with USB 3.1/3.2
  • USB ports: Three SuperSpeed USB 10Gbps downstream ports (1 USB-C and 2 Type-A) to connect peripherals
  • Power delivery: Charge and power connected laptop and peripherals with 100W Power Delivery
  • Card reader: SD & microSD 4.0 memory card reader/writer for media storage and transfer
  • Networking: Easily add a wired network connectivity with the Gigabit Ethernet port
  • Setup: Plug-and-play, no driver installation required
  • Display support: Extending one display up to 3840 x 2160 @ 60, easily switch to a higher refresh rate of 2560 x 1440 @ 144 via HDMI or 1920 x 1080 @ 240 via DP Port to enjoy your gaming under Windows OS
  • Multi-display support: Supports dual 4K 60 Hz or triple 4K 30 Hz (2 HDMI and 1 DisplayPort) on compatible USB-C laptops with DisplayPort 1.4 alt mode with MST support*

Description

Equipped with an advanced USB-C E-Mark chip, this multi-monitor mini dock is compatible with USB4 hosts and devices, featuring everything you need, from triple video outputs to 10Gbps USB ports, as well as 100W Power Delivery pass-through charging. This USB-C mini dock supports DisplayPort 1.4 and Multi-Stream Transport (MST), giving you the ability to create a dual or triple 4K workstation with two HDMI and a DisplayPort output. It provides three USB SuperSpeed 10 Gbps ports (2 USB-C and 1 USB Type-A) for peripheral connectivity or downstream charging, an SD & microSD 4.0 memory card reader/writer to manage your media files, and a Gigabit Ethernet port to access a wired network. It also supports Power Delivery 3.0, providing up to 100W pass-through charging to power the connected peripherals and charge your host laptop with a USB-C power adapter.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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