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Fanvil X5U-V2

Regular price £86.30£103.56 (VAT Excl.)(VAT Incl.)

  • HD Voice
  • PoE Enabled

Vendor:Fanvil SKU: X5U-V2 Barcode: X5U-V2

Product Specification

  • Brand: Fanvil
  • Model: X5U V2
  • IP Protocol: SIP
  • Lines: Up to 16
  • Main Display: 3.5″ color (480×320)
  • Secondary Display: 2.4″ color (320×240)
  • Audio Codecs: HD voice, Opus, G.722, etc.
  • Networking: Dual Gigabit Ethernet, PoE
  • Bluetooth: Built-in 4.2

Box Content

  • Fanvil X5U V2 IP Phone
  • Handset and handset cord
  • Phone stand
  • Ethernet cable
  • Quick-start guide

Documents

Technical Features

  • Supports up to 16 SIP lines
  • Dual color displays (3.5″ + 2.4″)
  • 30 programmable DSS keys + 4 line keys with LEDs
  • HD audio with Opus & G.722 wideband codecs
  • Built-in Bluetooth 4.2 for wireless headsets
  • Dual Gigabit Ethernet with PoE support
  • USB-A port for optional Wi-Fi dongle or call recording
  • Support for EHS headsets and IPv4/IPv6
  • SIP hotspot for group ringing in LAN

Description

The Fanvil X5U V2 16-Line Enterprise IP Phone is designed for busy offices, reception areas and professional communications setups. It features a 3.5-inch main color display and a 2.4-inch side color display that provides easy access to programmable DSS (Direct Station Selection) keys — up to 30 DSS keys for speed dial, BLF and feature shortcuts. HD audio with Harman speakers plus support for wideband codecs like Opus and G.722 delivers clear voice quality on calls. Built-in Bluetooth 4.2 lets you pair wireless headsets, while Wi-Fi connectivity is possible via an optional USB Wi-Fi dongle. Dual Gigabit Ethernet ports with PoE make installation simple, and EHS support ensures compatibility with wireless headsets. The X5U V2 supports IPv4/IPv6 networking and includes features like SIP hotspot, conferencing, and broad PBX compatibility for unified communications. 

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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