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EPOS Sennheiser IMPACT DW Office USB Headset

Regular price £78.85£94.62 (VAT Excl.)(VAT Incl.)

  • Wireless Freedom Clear Calls

Vendor:EPOS SKU: DW-10-USB Barcode: 5714708003434

Product Specification

  • Wireless DECT technology for secure communication
  • Excellent HD voice clarity with EPOS Voice™
  • Noise-cancelling microphone reduces background distractions
  • Lightweight convertible wearing styles for comfort
  • Long wireless operating range for office mobility
  • Fast charging with extended talk time
  • Optimized for professional UC and softphone environments

Box Content

  • EPOS Sennheiser IMPACT DW Office USB Headset
  • USB Base Station
  • Headband
  • Flexible Ear Hook
  • USB Cable
  • Power Adapter

Technical Features

  • Brand: EPOS | Sennheiser
  • Series: IMPACT DW Office
  • Model: DW Office USB
  • Product Type: Wireless DECT Office Headset
  • Connectivity: USB / PC Softphone
  • Wireless Technology: DECT CAT-iq
  • Wireless Range: Up to 180m line-of-sight
  • Audio Mode: Mono
  • Microphone: Noise-Cancelling Boom Microphone
  • Frequency Response: 150Hz – 6.8kHz
  • Battery Life: Up to 12 hours talk time
  • Standby Time: Up to 100 hours
  • Charging Time: Approx. 1 hour
  • Wearing Style: Convertible (Headband & Ear Hook)
  • Compatibility: Microsoft Teams, Skype for Business, UC Platforms

Description

The EPOS Sennheiser IMPACT DW Office USB Headset is a professional-grade wireless DECT headset built for office users, remote workers, and contact center environments. Designed for unified communications and softphone applications, it delivers exceptional voice clarity with EPOS Voice™ technology and a noise-cancelling microphone for more natural conversations.

Its lightweight convertible design allows users to wear it with either the included headband or ear hook for maximum comfort throughout long workdays. The DECT wireless connection provides secure and reliable communication with an impressive operating range, allowing freedom of movement around the office without sacrificing audio quality.

The headset includes a USB base station for PC connectivity and charging, making it ideal for Microsoft Teams, Skype for Business, and other UC platforms. With up to 12 hours of talk time and fast charging support, the IMPACT DW Office USB is built to keep professionals productive throughout the day.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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