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EPOS SDW 5016 3in1 DECT - EU

Regular price £418.80£502.56 (VAT Excl.)(VAT Incl.)


  • ULTRA noise-cancelling mic

  • Premium audio quality

  • Up to 180 m wireless range

Vendor:EPOS SKU: SH25-1091 Barcode: 5714708008262

Product Specification

  • Microphones: Ultra noise-cancelling microphones for clear calls
  • Audio: Super wideband audio for natural sound quality
  • Wearing Styles: Earhook, headband, neckband
  • Connectivity: Seamless connection with deskphone, PC, and mobile via Bluetooth and USB
  • Busy Light: Inbuilt indicator for call status
  • Wideband Mode: High-density wideband for call clarity in dense environments
  • Quick Charge: Up to 50% battery in 30 minutes

Box Content

  • EPOS Sennheiser Impact SDW 5016 Headset
  • Base station
  • Headband
  • Wearing style adapter with pre-mounted earhook, earbud (M) and cheek spacer
  • Ear hook stabilizer
  • Neckband
  • Extra earbuds (S, L)
  • BTD 800 USB dongle
  • USB cable (Base unit to USB)
  • Power supply
  • Audio phone cable (Base unit to desk phone)
  • Printed quick guides (headset and base station)
  • Printed safety guide
  • Printed compliance sheet

Documents

Technical Features

  • Standby Time: Up to 48 hrs
  • Wireless Technology: DECT
  • Talk Time: 6-10 hours depending on settings (Up to 10 hrs narrowband, Up to 6 hrs super wideband)
  • Warranty: 2 Year
  • Wearing Style: Around the back of the neck, Ear bud (single), Over the head (one ear)
  • Connection Type: Base unit Bluetooth, Base unit to phone RJ (handset/headset port), USB
  • Software Compatibility: Apple, Dragon Naturally Speaking, MacSpeech, MOC & Lync, MS Teams CERTIFIED, Skype, Unified Communications, Voice Recognition Software, Windows, Skype For Business, MS Teams Compatible, Zoom Compatible
  • Ear Cushion Material: Leatherette
  • Speaker Frequency Response: 100 - 11,500 Hz
  • Ear Cushion Size: 53 mm
  • Mic Frequency Response: Super Wideband 100 - 11,500 Hz
  • Headset Weight: With earhook: 44 g, With neckband: 43 g, With headband: 58 g
  • Coverage Range: Bluetooth Range, Wireless Range
  • Charge Time: 0-50% in 30 mins, 100% in 1 hr
  • Charger Type: Base Unit
  • Coverage Range [Bluetooth]: Up to 25 m depending on mobile
  • Conference Additional Headsets: 3
  • Best Use: Noisy Office, Quiet Office
  • Application: Desk Phone + Computer + Mobile Phone (inside only)
  • Audio Qualities: ActiveGuard Acoustic Protection, Enhanced (DSP) Digital Sound Processing, HD Audio, Mono sound, Noise protection, Ultra Noise Cancelling Mic, Wideband Audio, Wideband Mic

Description

The EPOS Sennheiser Impact SDW 5016 3-in-1 Wireless Headset is designed to provide exceptional connectivity and sound quality for your deskphone, computer, and mobile devices. Launching in March 2019, this versatile headset is perfect for busy professionals who need reliable performance across multiple platforms. With its superior audio quality, ultra noise-cancelling microphones, and multiple wearing styles, the SDW 5016 is a game-changer in the headset market.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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