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EPOS SDW 5014 3 in 1 DECT Headset

Regular price £249.95£299.94 (VAT Excl.)(VAT Incl.)


  • Talk Time Up to 10 hours

  • Microphone ULTRA Noise-Cancelling

  • Audio Quality Premium sound

Vendor:EPOS SKU: SH25-1181 Barcode: 4044155211160

Product Specification

  • Dual Connectivity: PC/Softphone and Bluetooth enabled devices
  • Wearing Style: Monaural with three wearing options (Headband / Ear-hook / Neckband)
  • Microphone: Digital MEMs - Two microphone Noise Cancelling system
  • Speaker Type: High-quality Neodymium
  • Audio Protection: ActiveGard technology
  • Compatibility: GAP Compatible
  • Base Station: SDW 3 BS (included) for PC/Softphone connection
  • Bluetooth Dongle: BTD 800 (included) for Bluetooth connectivity
  • USB-A Port: For call handling with EPOS | Sennheiser device and smartphone charging
  • DECT Range: 180 m / 590 ft
  • Talk Time: 10 hours (Narrowband) / 8 hours (Wideband) / 6 hours (Super Wideband)
  • Standby Time: 48 hours
  • Auto Sleep: +12 hours
  • Charge Time: 0–50% in 30 minutes / 0–100% in 1 hour

Box Content

  • EPOS | SENNHEISER IMPACT SDW 5014 Headband / Ear-Hook / Neckband
  • EPOS | SENNHEISER IMPACT SDW 3 BS Base Station
  • EPOS | SENNHEISER BTD 800 USB Dongle
  • Ear buds (Small, Medium, Large)
  • USB Cable
  • Phone Cable
  • Power Supply Unit
  • Ear-Hook Stabiliser
  • Quick Start Guide
  • Safety Guide
  • Compliance Sheet

Documents

Datasheet

Technical Features

  • Talk Time: Up to 10 hours
  • Range: Up to 180 ft (office use)
  • Charge Time: 1 hour
  • Compatibility: Tablet, Mobile Phone, PC Softphone
  • Wearing Style: Convertible
  • Microphone: Digital MEMs microphones with dual noise-cancelling system for exceptional speech clarity
  • Speaker Type: High-quality Neodymium Magnet Speaker for outstanding audio performance
  • Protected Pairing: Yes
  • Warranty: 2 years
  • MPN: 1000609
  • UPC: 840064404105

Description

The EPOS | SENNHEISER IMPACT SDW 5014 is a professional wireless DECT headset for PC/Softphoneand Bluetooth enabled devices. Superior sound is what we expect from the EPOS | SENNHEISER and it is delivered in the SDW series. Audio features include Wideband sound, two microphone Noise Cancelling system and voice detection technology for improved intelligibility in noisy environments. The EPOS | SENNHEISER IMPACT SDW series offers a range of smart features so you can increase your efficiency and productivity. Smart headset and base controls provide one-touch call management. A BLF on the headset indicates when you are on a call so you are not disturbed, it even synchronises with your Teams presence status. Find your perfect fit with 3 different wearing styles to choose from. The EPOS | SENNHEISER SDW 5014 can be worn as a Headband, Ear-Hook or Neckband.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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