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EPOS IMPACT SDW 5013 - EU/UK/AUS Monaural DECT Headset

Regular price £216.08£259.30 (VAT Excl.)(VAT Incl.)


  • Broadband audio

  • Softphone and PC compatible

  • Two microphones

Vendor:EPOS SKU: SH25-1660 Barcode: 5714708008170

Product Specification

  • Acoustic Protection: ActiveGuard Technology
  • Range: 180m (Line of sight), 55m (Typical Office Building)
  • Recharge Time: Fully charged in 1 hour
  • Standby / Talk Time: 48 hours / 10 hours
  • Weight: 767g
  • Headset Connection: DECT, Bluetooth
  • Compatibility: For Desk phones
  • Corded or Cordless: Wireless
  • Connectivity: For USB
  • Mono/Duo: Mono headsets
  • Ear Cushions: With leatherette Ear cushions
  • Microphone Boom: With long microphone boom
  • Noise Cancelling: Without noise cancelling
  • Mute: With mute key
  • Volume Control: On base volume control

Box Content

  • EPOS IMPACT SDW 5013 EU/UK/AUS
  • Base Station
  • USB-A Dongle
  • USB cable
  • Power cable
  • Audio Phone Cable
  • Headband
  • Earhook stabiliser
  • Extra earbuds (S, L)
  • Pre-mounted earhook and spacer with earplug (M)
  • Neck Band
  • Quick Manual
  • Safety Guid

Documents

Technical Features

  • Audio: Super wideband audio
  • Compatibility: PC / softphones
  • Speech Intelligibility: Excellent
  • Wearing Styles: Headband, neckband, earhook
  • Pressurised Light Adjustment: Yes
  • Optimised For: Major UC brands, certified for Skype for Business
  • Talk Time: Up to 6h (Super wideband), up to 10h (narrowband), up to 7h (Density-optimised wideband), up to 8h (talk time optimised wideband)
  • Acoustic Protection: ActiveGard technology
  • Security: Protected pairing, 128-bit authentication, DECT technology
  • Conference Setup: Up to 4 SDW 5000 headsets with the same base station
  • Operating Temperature: 5-45ºC
  • Dimensions: 172 x 172 x 122 mm
  • Weight: 767 grams
  • Charge Time: Up to 50% in 30 minutes
  • Standby Time: 48 hours
  • Range: 180m (line-of-sight), 55m (typical office)

Description

The EPOS IMPACT SDW 5013 is a wireless DECT headset that combines ultimate comfort with the latest audio quality. It is optimised for UC brands and compatible with Softphones / PCs. Designed for office professionals, this headset offers excellent communication, flexibility and advanced security for modern working environments.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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