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Want it by tomorrow? Order within for next business day delivery 2 hours 22 mins 33 secs

EPOS IMPACT D10 Phone UK II Monaural DECT Headset

Regular price £141.07£169.28 (VAT Excl.)(VAT Incl.)


  • Up to 12 hr talk time

  • 180 m DECT range

  • Noise-cancel mic + mute

  • ActiveGard protection

  • Headband / Neckband / Earhook

Vendor:EPOS SKU: SH25-1270 Barcode: 5714708007975

Product Specification

  • Acoustic protection: ActiveGard
  • Range: 55 – 180 m
  • Recharge time: 1 hour (with charging base)
  • Standby / Talk time: 100 h / 12 h
  • Weight: 55 g
  • Headset connection: DECT
  • Compatibility: For Desk phones
  • Corded or cordless: Wireless
  • Connectivity: RJ Connectivity
  • Mono/Duo: Mono headset
  • Wearing style: Headband with leatherette ear cushions
  • Microphone: Long boom mic
  • Mute: With mute key
  • Volume control: On-headset volume control
  • Conference function: Supported

Box Content

  • 1 x Epos Impact D10 Phone II
  • 1 x Headband
  • 1 x Base station
  • 1 x Power supply
  • 1 x Audio phone cable
  • 1 x Quick Start Guide

Documents

Technical Features

  • Audio quality: EPOS voice technology with neodymium loudspeaker
  • Speaker response: 150 Hz – 6.8 kHz (wideband), 300 Hz – 3.5 kHz (narrowband)
  • Microphone: Noise-cancelling, 150 Hz – 6.8 kHz (wideband), 300 Hz – 3.5 kHz (narrowband)
  • Mute function: Built-in manual mute
  • Acoustic protection: ActiveGard + workplace noise limiter (≤ 85 dB/day)
  • Wearing styles: Headband, ear hook, or neckband (optional)
  • Controls: Call answer/end, volume, mute
  • Conference mode: Up to 4 headsets per base
  • Battery life: 12 h talk / 100 h standby
  • Recharge time: 1 h full / 20 min for 50%
  • Battery type: Replaceable lithium polymer
  • Connectivity: DECT, RJ
  • Range: 55 – 180 m
  • Ear cushions: Ø 50 mm leatherette
  • Weight: 55 g (with headband)
  • Package size: 198 × 82 × 167 mm
  • Operating temperature: 5 °C – 45 °C
  • Warranty: 2 years

Description

With premium audio performance and powerful wireless reach your journey towards wireless freedom starts here. Keep desks tidy with a streamlined design ideal for hotdesking when agents need plug and play functionality at every workstation. Prioritize the customer experience with EPOS Voice? technology that zooms in on the agent?s voice. The resulting crisp clear calls help them solve issues quickly and calmly throughout their working day. In today?s digital world companies are more exposed than ever to hostile online threats. When it comes to the security of your data protected pairing and DECT security certification guarantees no third parties are listening in on your call. With its double-sided wearing style for 100% focus and single connectivity to PC the IMPACT D Series makes high quality wireless DECT headsets accessible to all.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.