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EPOS IMPACT 500 Binaural Headset MS UC ANC WL USB-C+A 0.1 kg

Regular price £128.06£153.67 (VAT Excl.)(VAT Incl.)

  • Plug and play
  • Active Noise Cancellation

Vendor:EPOS SKU: SH25-1772 Barcode: 5714708013112

Product Specification

  • Headphone Jack: No Jack
  • Model Name: IMPACT 500
  • Connectivity Technology: Wireless
  • Wireless Communication Technologies: Bluetooth
  • Included Components: Cable
  • Age Range (Description): Adult
  • Material: Faux Leather
  • Specific Uses for Product: Business

Box Content

  • EPOS IMPACT 500 MS UC ANC Bluetooth Headset
  • EPOS BTD 900c USB-C Dongle
  • EPOS BTD-C to A Adapter
  • EPOS USB-C to USB-C Cable
  • Carry Pouch
  • User Documentation

Documents

Technical Features

  • Hybrid Active Noise Cancellation: Adaptive ANC reduces background noise for clear focus and calls
  • Teams Certified & UC Compatible: Optimized for Microsoft Teams, Zoom, Google Meet, and other UC platforms
  • Seamless Dual Connectivity: USB-C and USB-A options for instant plug-and-play connection
  • EPOS AI Voice Technology: Advanced microphones isolate your voice from surrounding noise for natural, professional calls
  • All-Day Comfort & Long Battery Life: Lightweight on-ear design with soft leatherette cushions; up to 35 hours of talk time

Description

The EPOS IMPACT 500 (SH25-1772) is a premium binaural wireless headset designed for high-performance office and hybrid work. It features hybrid Active Noise Cancellation (ANC) and EPOS AI-driven microphones to ensure crystal-clear voice pickup even in noisy "Open Office" environments. This model is uniquely future-proofed as the first EPOS headset to support native Bluetooth for Microsoft Teams, enabling dongle-free functionality after a planned software update. With a massive battery life of up to 36 hours of talk time and comfortable leatherette earpads, it is built to handle intensive, all-day communication. 

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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