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EPOS DW10 USB ML-EU

Regular price £321.75£386.10 (VAT Excl.)(VAT Incl.)


  • DECT phone headset

  • USB connection

  • Good voice quality

Vendor:EPOS SKU: SH25-1011 Barcode: 4044155052008

Product Specification

  • By Sector: Public administration
  • Acoustic Protection: Yes
  • Reach: 180m
  • Loading (Charging Time): 1h
  • Standby Time: 100h
  • Talk Time: 12h
  • Weight: 22g / 50g
  • Connection for headset: DECT
  • Compatibility: Compatible with phones
  • Wireless/Bound: Wireless
  • Connection: RJ plug, USB cable
  • One-/Two-ear: 1 Earbud
  • Ear: With faux leather ear pads
  • Microphone: With long microphone boom
  • Noise filter: Without noise filter
  • Mute: Muted
  • Volume: Volume control on the headset
  • Conference function: With conference function
  • Compatible with: Microsoft Teams
  • Handset lift (optional): Supports listener lifters
  • Electronic call answering (optional): Depending on the model of the phone - contact us

Box Content

  • Headset DW Office ML (mit Namensschild für Ohrbügel und Abstandhalter) 
  • Basistation 
  • Netzteil 
  • USB Kabel 
  • Audio Anschlusskabel für ein Telefon 
  • Kopfbügel 
  • 1 biegsamer Ohrbügel 
  • Namensschild für Kopfbügel
  • Kurzanleitung
  • CD mit Bedienungsanleitung, Kurzanleitung, Namensschild-Vorlage und Software 
  • HeadSetup 
  • Sicherheitshinweise

Documents

Technical Features

  • Design: Unique premium design
  • Optimized For: Microsoft Skype for Business
  • Usage: Phone and PC headset - Easy change at the touch of a button
  • Wearing Comfort: High wearing comfort - Choose between ear and head hooks (neckband available as an accessory)
  • Handling: Intuitive handling
  • Sound: EPOS High Definition Sound - Wideband sound for a natural listening experience
  • Talk Time: 8 hours in wideband mode, 12 hours (narrowband)
  • Charging: Intelligent fast charging - 50% battery power in just 20min give 4 hours of talk time
  • Range: Long range: up to 55 m in typical office environments and up to 180 m in line of sight
  • Hearing Protection: Active Hearing Protection - ActiveGard© Technology: Protection against acoustic shocks and volume spikes
  • Microphone: Noise-cancelling microphone: filters out unwanted background noise
  • Pairing: Easy pairing: For desk sharing and conference calls
  • Compatibility: GAP compatible
  • Personalization: Personalization possible through name tag on the headset
  • Software: Softphone Call Control Software "HeadSetup" on included CD
  • Microsoft Compatibility: Microsoft Skype for Business compatible
  • Volume Limitation: EU/AU limitation can be activated by DIP switch
  • Headset Feature: Headset Autolink can be activated on the base station

Description

Das EPOS DW Office ML ist ein einohriges schnurloses Headset mit verschiedenen Tragevarianten, Überkopf- und Ohrbügel sind bereits im Lieferumfang enthalten (Nackenbügel optional als Zubehör). Auf der einen Seite wird es an Ihr Bürotelefon (RJ-Stecker), auf der anderen Seite an Ihren PC (USB) angeschlossen. Sie wählen ganz einfach und bequem zwischen den Anrufen, die über Telefon oder den PC ankommen, z.B. via Microsoft Skype for Business oder jedes andere Softphone.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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