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EPOS DW Office USB Only (DW10)

Regular price £291.33£349.60 (VAT Excl.)(VAT Incl.)


  • Mono wireless headset

  • PC compatible

  • Microsoft Lync optimised

  • EPOS HD sound

Vendor:EPOS SKU: SH25-0627 Barcode: 4044155050479

Product Specification

  • By Sector: Government agencies
  • Acoustic Protection: Yes
  • Range: 180m
  • Charging Time: 1h
  • Standby Time / Talk Time: 100h / 12h
  • Weight: 22g / 50g
  • Headset Connection: DECT
  • Connect To: Landline phones
  • Wired or Wireless: Wireless
  • Junction: RJ, USB
  • Mono/Duo: Mono
  • Pillow: Artificial leather
  • Microphone Boom: Long
  • Noise-Cancelling: Without noise-cancelling
  • Mute: With Mute
  • Volume: Volume control on the headset
  • Conference Function: Conference function
  • Compatible With: Microsoft Teams
  • Handset Lifter: Suitable for use with a frog lifter (obtained separately)
  • Electronic Hook Switch: Depending on phone model - contact for more information

Box Content

  • Cable

Documents

Technical Features


  • Model: EPOS IMPACT DW Office ML

  • Type: High-quality DECT headset with single speaker

  • Optimization: Specifically optimized for Microsoft Lync & Microsoft Office Communicator

  • Design: Modern design with a base station for storage and charging

  • Connectivity: Connects to analog telephone via RJ11 and to PC/softphone via USB

  • Wearing Styles: Over the head with headband or over the ear with ear hook

  • Comfort: Highly flexible headband and suitable for intensive use

  • Microphone: Noise-canceling microphone filters unwanted background noise and eliminates reverberation

  • Sound Quality: EPOS HD sound ensures natural call experience

  • Hearing Protection: ActiveGard® technology protects against acoustic shock

  • Range: Up to 180m in open areas and 55m in office environments

  • Battery: Automatically charges when placed on the base station

  • Charging Time: 50% in 20 minutes, 100% in 1 hour

  • Talk Time: Up to 8 hours (wideband) / Up to 12 hours (narrowband)

  • Multi-User: Up to 4 headsets can register to one base station for group calls

  • Compatibility: Can be combined with EPOS HSL10 Handset Lifter for remote call management

  • Ideal For: Professionals who need mobility and want to stay connected to their surroundings

Description

Enjoy your calls in HD voice clarity and get natural high definition sound with the Sennheiser DW10 office phone single sided wireless DECT headset which is dedicated to work with your desk phone. Imagine making every call in comfort and being able to focus on what is most important and that's the Conversation, well the Sennheiser DW10 office wireless DECT headset allows you to do this and more. The Sennheiser DW10 office phone wireless DECT headset ensures that you will work safely due to ActiveGard™ technology which will protect your hearing against acoustic shocks and the built-in noise cancelling microphone which also filters out unwanted background noise.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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