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Want it by tomorrow? Order within for next business day delivery 7 hours 54 mins 19 secs

EPOS DW Office USB ML (DW10)

Regular price £76.22£91.46 (VAT Excl.)(VAT Incl.)


  • Wireless Range Up to 180 m

  • Microphone Noise-cancelling

  • Hearing Protection

Vendor:EPOS SKU: SH25-0634 Barcode: 5714708003434

Product Specification

  • By Sector: Government
  • Acoustic Protection: Yes
  • Scope: 180 m
  • Cooldown: 1 h
  • Standby / Talk Time: 100 h / 12 h
  • Helmet Weight: 22 g / 50 g
  • Headphone Connection: DECT
  • Connection: For landline phones
  • Wireless or Wired: Wireless
  • Type of Connectors: RJ connection, USB connection
  • Headphones: 1 mono earbud
  • Bearing: With faux leather pad
  • Perch: With long pole
  • Noise Reduction: No noise reduction
  • Secret Touch: With mute button
  • Volume Control: Volume control on the headphones
  • Conference Function: With conference function
  • Compatibility: Microsoft Teams
  • Stall Lever (optional): Off-hook compatible
  • Electronic Hook (optional): Depending on your phone model - contact us

Box Content

  • 1 x Helmet
  • 1 x Charger Base
  • 1 x Headband
  • 1 x Behind-the-ear
  • 1 x AC Charger
  • 1 x USB Cable
  • 1 x User Manual
  • 1 x CD with Headsetup Software

Documents

Technical Features

  • Optimization: Optimized for Microsoft Teams
  • Design: Unique Premium Design crafted for comfort
  • Wearing Styles: High comfort options: ear hook or headband
  • User Interface: Mute microphone and adjust volume up or down
  • Audio Quality: Sennheiser HD Voice Clarity, wideband sound for natural experience
  • Talk Time: Full workday: 8 hours (wideband), 12 hours (narrowband)
  • Fast Charging: 50% in 20 minutes gives 4 hours talk time
  • Wireless Range: Up to 55 m in typical office, up to 180 m line of sight
  • Hearing Protection: ActiveGard® technology protects against acoustic shock and sudden surges
  • Productivity: Noise-canceling microphone filters out unwanted background noise
  • Desk Phone & Softphone: Switch channels with one touch on the base station
  • Pairing: Intuitive & easy for desk sharing and phone conferencing

Description

The DW Office UC MS Mono wireless headset from EPOS is compatible with 99% of landline phones and softphones on the market! The DW Office UC MS Mono is optimized for Microsoft Skype For Business (Lync):,you pick up, hang up and manage your Skype communication directly from the EPOS headset. With its ultra-original and modern design, the DW Office UC MS Mono professional headset is designed for managers and business leaders.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.