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EPOS IMPACT D 10 USB ML II

Regular price £134.80£161.76 (VAT Excl.)(VAT Incl.)

  • Noise Cancelling Microphone
  • Up to 55m range (typical office)
  • Up to 12 hours talk time

Vendor:EPOS SKU: SH25-1271 Barcode: 5714710000000

Product Specification

  • Wired or Wireless: Wireless
  • New or Refurbished? Brand New
  • Recommended for: PC
  • Connects Using: USB
  • USB Type: USB-A
  • Wearing Style: Single Ear (Mono)
  • Microsoft Teams: Microsoft Teams Compatible
  • Headset Model: Sennheiser D10

Box Content

  • Headset
  • base station
  • USB cable
  • headband (detachable)
  • bendable ear hook (mounted on headset)
  • printed quick guide
  • printed safety guide

Documents

Technical Features

  • Wireless DECT Headset for PC & Softphones
  • UC Certified and compatible with Softphones
  • Single Sided Headset with Base Station Included
  • 3 Wearing Styles: Headband, Ear hook and Neckband* (*Sold Separately)
  • Premium Audio for Clear Calls
  • EPOS Voice Technology
  • Noise Cancelling Microphone
  • Range: Up to 55m (typical office)
  • Range (Line of Sight): Up to 180m
  • Talk Time: Up to 12 hours
  • Easy Plug & Play Connection
  • Personalised Name Plate space on Headset
  • GAP Compatible (Headset)
  • Fast Charge: 50% in 20m – Full Charge in 1h
  • Battery Indicator: View Remaining Talk Time on Base Station
  • Conferencing: Get Up To 4 Headsets Per Call
  • EPOS ActiveGard Technology

Description

The IMPACT D 10 USB ML II is a Wireless DECT headset, single-sided with base station. Single connectivity to PC/Softphone & UC optimised. With premium audio performance and powerful wireless reach, your journey towards wireless freedom starts here. Keep desks tidy with a streamlined design ideal for hotdesking when agents need plug and play functionality at every workstation. Prioritize the customer experience with EPOS Voice™ technology that zooms in on the agent’s voice. The resulting crisp, clear calls, help them solve issues quickly and calmly throughout their working day.

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Help & Advice

Shipping

What are the delivery charges?

UK mainland delivery is a flat £9 (inc. VAT), with orders placed before 2:45pm dispatched for next business day delivery. Northern Ireland delivery is £15 (inc. VAT), with an estimated delivery time of 48 hours. For unusually large or heavy orders, additional charges may apply — in these cases we'll contact you before dispatch to confirm.

When will I receive my order?

We offer next business day delivery across UK mainland for orders placed before 2:45pm, and a 48-hour delivery estimate for Northern Ireland. Delivery times may occasionally vary due to courier delays — if anything changes, we'll let you know.

How can I contact Wisecoms?

The Wisecoms team is available every day from 9:00am to 5:30pm. You can reach us by phone on 03300 888 588, by email at sales@wisecoms.com, or via our contact us page.

Returns and Refunds

How do I return a product?

We offer 14 days to return a product if it's unwanted, and 30 days if the product is faulty or damaged. To start a return, contact our team on03300 888 588orsales@wisecoms.com. We'll arrange collection of the equipment ourselves, with full instructions provided ahead of pickup. Products must be returned in their original packaging and in resaleable condition to qualify for a refund or exchange.Find out more about returns.

How can I cancel an order?

You can cancel your order at any time by contacting our team on 03300 888 588 or sales@wisecoms.com. Any amount paid will be refunded to your original payment method as quickly as possible.

Note: if you cancel after your order has already been dispatched, we'll process your refund once the returned package is received back.

How long will my refund take?

Once we receive your returned item, we'll process your refund back to your original payment method within 3–5 working days. If you'd like a credit note for your records instead, just get in touch.

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